Not receiving verification texts
I just transferred my old phone to my new iphone 14 pro, and I am not receiving any verification texts from any apps. I am receiving all other texts but not verification texts.
iPhone 14 Pro, iOS 16
User profile for user:
K_Wall44
User level:
Community Specialist
Hi meckert_14,
Let's try to resolve the issue by restarting the device. This step normally resolves any one-off issues at hand. You can restart by completing the steps listed here: Restart your iPhone - Apple Support that are also listed below.
How to restart your iPhone X, 11, 12, 13, or later
- Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
If a restart does not resolve the issue, then you can complete the steps listed here: If you can't send or receive messages on your iPhone or iPad - Apple Support that are also listed below.
- Try to restart your iPhone or iPad.
- Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
- Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
- If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
- Make sure that your device has enough space to receive images and videos.
- Make sure that you entered the correct phone number or email address for the contact.
Best regards