Unable to update my apple watch

I have tried several times to update my Apple Watch Series 3. Each time I try I get an unable to verify due to not being connected to Wi-Fi. This is despite being connected to my home Wi-Fi. I have tried everything, including resetting my watch, unpairing it ect

Apple Watch, watchOS 4

Posted on Oct 17, 2022 12:16 PM

Reply
1 reply

Oct 19, 2022 08:21 AM in response to Deanie2404

Hello Deanie2404,


Let's start off by checking the helpful steps in this article that was linked to your posting which can help with this issue: If you see 'Unable to Verify Update' when updating Apple Watch - Apple Support.


Try following these steps:


"Check your Internet connection

First, make sure that your Apple Watch is connected to the Internet—either through your iPhone, or directly via Wi-Fi or cellular.

If you're sure that your watch has an Internet connection and you still see the error, follow the steps in the next section.


Restart your watch

Restart your Apple Watch, make sure it has an Internet connection, then try updating it again. 

If you still see the error, follow the steps in the next section.


Remove media and apps

Free up storage on your Apple Watch by removing any music or photos that you've synced to your watch. Then try to install the watchOS update. If you still can't update, remove some apps to free up more space, then try to update.

If you can't update after deleting media and apps, follow the steps in the next section.


Unpair and update your Apple Watch

      1. Keep your Apple Watch and iPhone close together as you unpair them.
      2. Open the Watch app on your iPhone.
      3. Go to the My Watch tab, then tap All Watches at the top of the screen. 
      4. Tap the info button  next to the watch that you want to unpair. 
      5. Tap Unpair Apple Watch.
      6. For GPS + Cellular models, choose to keep your cellular plan. 
      7. Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch.

Next, set up your Apple Watch with your iPhone. When asked whether you want to set up as new or restore from a backup, choose to set up as new. Then follow the onscreen instructions to finish setup. If you want to update to the watchOS beta, reinstall the beta profile after setup is complete.

Finally, update your Apple Watch.


Restore from backup

If you want to restore your Apple Watch from its latest backup, follow the steps in the previous section to unpair it again. Then set up your watch once more with your iPhone. This time, choose to restore from backup rather than set up as new."



Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!



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Unable to update my apple watch

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