Level 1

4 points

My iPad email is frozen and won’t respond to anything. I couldn’t even input my password to help.

What must I do to unfreeze and thus access my emails?

iPad, iOS 10

Posted on Oct 15, 2022 4:37 PM

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1 reply

Oct 15, 2022 4:42 PM in response to BunsII

Try forcing the app to quit, to start with: Quit and reopen an app on iPad - Apple Support

Then failing that, force-restart the iPad, and try again: Force restart iPad - Apple Support

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My iPad email is frozen and won’t respond to anything. I couldn’t even input my password to help.

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