Why is my account disabled from App Store and iTunes?

My credit card was hacked and used to purchase coins on TikTok. Canceled my card and now, even if I add my debit card, my account has me disabled from App Store and iTunes. Help!

iPhone 13 Pro Max, iOS 16

Posted on Oct 15, 2022 01:23 PM

Top-ranking reply

RachT1

Level 5

7,403 points

Posted on Oct 15, 2022 01:27 PM

Hello,

You need to contact Apple Support to resolve this: Contact Support

View in context

Similar questions

App Store and iTunes disabled It is saying that my account has been disabled in the App Store and iTunes . I am trying to add a new debit card but it won’t let me . I had to get a new debit card due to fraud
311 2
Account disabled in App Store and iTunes My Visa card was hacked, I blocked it and got a new one. I could not not be billed with my subscriptions. Since then my account has been disabled in App Store and iTunes. I’ve tried to use my new card details, but still not working
219 1
Your account has been disabled in the App Store and iTunes' i am trying to update my payment as i got a new credit card Your account has been disabled in the App Store and iTunes' i am trying to update my payment as i got a new credit card and put in the information but it does not save and continues to say this message
283 1

1 reply

Top-ranking reply

RachT1

Level 5

7,403 points

Oct 15, 2022 01:27 PM in response to HLuneack

Hello,

You need to contact Apple Support to resolve this: Contact Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my account disabled from App Store and iTunes?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up