iPhone headphones don’t work during mobile or WhatsApp calls
My headphones with the 3.5 m lightning jack work fine with YouTube app but not with the phone calls or WhatsApp.
what could be the resolution to this please ?
iPhone SE
Question marked as
User profile for user:
lexOS1
User level:
Community Specialist
Hi shivangifrompenryn,
Thank you for participating in the Apple Support Communities. If your headphones are not working, here are a few steps to help: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
1. Check for debris in the headphone port on your iPhone, iPad or iPod touch.
2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.
3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.
4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.
If your headphones still aren't working, follow the steps below for your issue.
Have a great day.