Family Orgnaiser Apple ID photo replaced with shared child Apple ID photo

Hi,

My Apple I'd photo keeps changing every time my son updates his photo on his iPad.


I have a child Apple ID set up for my son in family sharing and his iPad is listed in my devices.


Whenever my son updates his child apple ID photo it also takes over my Apple ID photo as the family organiser. If I replace it with my photo it also takes over my sons Apple ID.


Can anyone help to resolve this issue?

Posted on Oct 14, 2022 06:35 PM

Reply
1 reply

Oct 16, 2022 09:33 AM in response to thornwivans

Hello thornwivans,


Let's tap on the user profile at the top of Settings on his iPad to make sure it is showing his email address as opposed to yours. That will help us verify that you aren't unintentionally signed into his iPad with your Apple ID account.


If his details are showing in Settings, does that persist after restarting both devices?


Restart your iPhone - Apple Support


Restart your iPad - Apple Support


"How to restart an iPad without a Home button

  1. Press and hold either volume button and the top button until the power off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the top button until you see the Apple logo.

How to restart an iPad with a Home button

  1. Press and hold the top button until the power off slider appears.
  2. Drag the slider, then wait for 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the top button until you see the Apple logo."


A restart can sometimes help address odd behaviors.


Let us know your results, and we'll keep moving forward from there.


Cheers!

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Family Orgnaiser Apple ID photo replaced with shared child Apple ID photo

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