change apple id

i cant seem to download my apps because of an old apple id i no longer use

Posted on Oct 14, 2022 09:15 AM

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1 reply

Oct 14, 2022 01:12 PM in response to Cryssyx3

Device or computer? Try signing out of the App Store/iTunes, restart, and then sign back in. Check to see if the apps are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. You may have to restart before you can download the app again.  If the apps are in your Purchases History, contact iTunes Support. 


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -    


Messages chat with Apple    

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change apple id

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