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User profile for user: nikoloz116
nikoloz116 Author
User level: Level 1
4 points

Got charged

I got charged by apple arcade. I was not planing to continue subscribtion I had a free trail. I haven’t used apple arcade since the day 1. Is there any chance to get refund?

iPhone SE, iOS 16

Posted on Oct 13, 2022 1:51 AM

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User profile for user: Raicya
Raicya
User level: Level 10
208,971 points

Posted on Oct 13, 2022 6:39 AM

If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

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User profile for user: Raicya
Raicya
User level: Level 10
208,971 points

Oct 13, 2022 6:39 AM in response to nikoloz116

If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

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User profile for user: Dah•veed
Dah•veed
User level: Level 9
65,389 points

Oct 13, 2022 7:38 AM in response to nikoloz116

Free trials usually lead to a full subscription if they are not properly canceled the day before the trial ends. Just not using the trial app doesn't cancel the subscription.


Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


M1 Mac mini, macOS 12.6; Watch, series 7 GPS/cellular, watchOS 9; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 16; HomePods, audioOS 16 and Airport Express w/ Airplay 2

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Got charged

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