My iPhone 13 Pro stopped recognizing face recognition.

My iPhone 13 Pro stopped recognizing my face recognition. I’ve gone through the steps to reset and it is t working. What has happened?



Posted on Oct 12, 2022 11:32 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 11:35 PM

In addition to the steps provided in the support article that led you here, see this article too:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If, after performing all the steps provided in the above support articles, the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Oct 12, 2022 11:35 PM in response to deanne297

In addition to the steps provided in the support article that led you here, see this article too:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If, after performing all the steps provided in the above support articles, the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

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My iPhone 13 Pro stopped recognizing face recognition.

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