Level 1

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ipad Air not responding

I just received my new iPad air. The screen is unresponsive to touch and it will not turn off.

Posted on Oct 12, 2022 6:20 PM

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Level 10

201,707 points

Oct 12, 2022 6:29 PM in response to RN2PHD

RN2PHD Said:

"ipad Air not responding: I just received my new iPad air. The screen is unresponsive to touch and it will not turn off."

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Troubleshooting a Frozen iPad:

Seems you have a frozen iPad. So try the tips at these Apple Support links:

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPad won't Turn On or is Frozen - Apple Support

If your iPad is Stuck On the Apple Logo - Apple Support

If your iPad Screen is Black or Frozen - Apple Support

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ipad Air not responding

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