Update

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Level 1

4 points

I tried updating my phone and it only got to the preparing update screen then froze what happened?

iPhone 11 Pro, iOS 15

Posted on Oct 12, 2022 01:44 PM

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Answer 1

Top-ranking reply

Community+ 2025

Level 10

226,630 points

Patience. Preparing Update can take 30 minutes or more.

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Answer 2

Level 1

4 points

That’s not what I’m saying. it freezes and has sat in the same spot for 30 mins so no it’s not patients it’s something else

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Answer 3

Is it connected to power, charged above 50%, and connected to Wi-Fi? And is Low Power Mode off?

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