Can Apple Fix a loose power button? (iPad)

My iPad works fine, but the on/off button is loose. I have an appointment next Monday at the "Genius" bar and would like to know in advance if Apple can solve this problem and if so how long it will take. Have to go back to school after this week and would need it badly. It is still under warranty and the second ipad I have that has a similar problem. 


(I want to apologize for my broken English)

Posted on Oct 12, 2022 09:11 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 01:24 PM

No.

Most Apple Store locations do not repair iPads, but only offer in/out of warranty device replacement.

Dependimg on whether Apple employees consider this a manufacturing defect or accidental user damage will determone what you;'ll pay, or not for a replacement devixe.

If Apple deems this power button issues a manufacturong defect, Apple employees may give you another replacement iPad, at no charge to you, ONLY if the standard free, one-year AppleCare warranty is still in effect.


If Apple determines that this powe button issues is caused by user accidental damage, IF you paid for an extended AppleCare+ warranty plan, accidental user damages are covered and a device replacement will cost you a snall $49 U.S.D. replacement device fee.


If Apple determines that this powe button issues is caused by user accidental damage and your iPad DOES NOT have a paid, extended AppleCare+ warranty plan, a device replacement device will cost quite a bit more at, approximately, 60% of that iPad's original purchase price from Apple.



Best of Luck to You!

1 reply
Question marked as Top-ranking reply

Oct 12, 2022 01:24 PM in response to DizzyI69

No.

Most Apple Store locations do not repair iPads, but only offer in/out of warranty device replacement.

Dependimg on whether Apple employees consider this a manufacturing defect or accidental user damage will determone what you;'ll pay, or not for a replacement devixe.

If Apple deems this power button issues a manufacturong defect, Apple employees may give you another replacement iPad, at no charge to you, ONLY if the standard free, one-year AppleCare warranty is still in effect.


If Apple determines that this powe button issues is caused by user accidental damage, IF you paid for an extended AppleCare+ warranty plan, accidental user damages are covered and a device replacement will cost you a snall $49 U.S.D. replacement device fee.


If Apple determines that this powe button issues is caused by user accidental damage and your iPad DOES NOT have a paid, extended AppleCare+ warranty plan, a device replacement device will cost quite a bit more at, approximately, 60% of that iPad's original purchase price from Apple.



Best of Luck to You!

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Can Apple Fix a loose power button? (iPad)

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