I am not getting the verification code when setting a new two-factor authentication number.

My number is a Sudanese number, that starts with +249

The verification number message never arrives. And I really need to add the additional number and remove my old one, since I will be using the new one from now on!

Posted on Oct 11, 2022 12:29 AM

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Question marked as Top-ranking reply

Posted on Oct 11, 2022 10:39 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Top-ranking reply

Oct 11, 2022 10:39 AM in response to obayit

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

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I am not getting the verification code when setting a new two-factor authentication number.

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