My iPhone 13 Pro is not ringing. It's not on do not disturb, the ringer is on. Sometimes it will ring once and then stop but the caller is still calling. It's not even in the same room so I'm not looking at it. It has happened multiple times
iPhone 13 Pro
Thanks for the information, Tkwelectrical!
If the issue is only happening when the device is in the cubby, we would recommend not putting the device in the cubby. If the issue happens when the device is not in the cubby, we recommend reaching out to Apple Support directly to troubleshoot the issue further. We've provided their contact link for you below.
Have a great day!
I already had done that. I think the problem is the ringer dimming. My phone is in a cubby and I think it triggers the ringer to dim because the cubby simulates someone looking at the phone. So now what do I do?
Well I just watched it do the one ring thing on a open table. I heard it ring in the next room and went to answer it. It stopped ringing after one ring but the phone call was still on the phone. No cubby this time!! So NOW WHAT???
Hello Tkwelectrical,
Thanks for using Apple Support Communities. The following steps can help with ringing and cellular connection issues on your iPhone.
Let us know the results. Be sure to include any other steps that you may have tried.
Cheers!
Phone not ringing.
