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My Mac Mac starts up to a question mark A folder with a flashing que

Posted on Oct 9, 2022 9:10 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2022 1:14 PM

Globe with warning symbol ⚠️



A globe with an exclamation point means that your Mac tried to start up from macOS Recovery over the internet, but couldn't.


If you can't start up from macOS Recovery


If your Mac can't start up from its built-in macOS Recovery system, it might try to start up from macOS Recovery over the Internet. When that happens, you see a spinning globe instead of an Apple logo during startup:



To manually start up from Internet Recovery, press and hold either of these key combinations at startup:


If startup from Internet Recovery is unsuccessful, you see a globe with a warning symbol (exclamation point):



If you see the globe and warning symbol, try these solutions:

  • Make sure that your Mac can connect to the internet. If you're not prompted to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
  • Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.


If you still need help:

3 replies
Question marked as Top-ranking reply

Oct 9, 2022 1:14 PM in response to Myles300p

Globe with warning symbol ⚠️



A globe with an exclamation point means that your Mac tried to start up from macOS Recovery over the internet, but couldn't.


If you can't start up from macOS Recovery


If your Mac can't start up from its built-in macOS Recovery system, it might try to start up from macOS Recovery over the Internet. When that happens, you see a spinning globe instead of an Apple logo during startup:



To manually start up from Internet Recovery, press and hold either of these key combinations at startup:


If startup from Internet Recovery is unsuccessful, you see a globe with a warning symbol (exclamation point):



If you see the globe and warning symbol, try these solutions:

  • Make sure that your Mac can connect to the internet. If you're not prompted to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
  • Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.


If you still need help:

Oct 9, 2022 9:24 AM in response to Myles300p

According to Apple:

A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.



If the question mark is persistent, and your Mac does not start up normally:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  3. Use Disk Utility to repair your startup disk. Follow the steps for a Mac with an Intel processor.
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.


Need more help?

My Mac Mac starts up to a question mark A folder with a flashing que

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