Hardware issue: Touch ID issue notification text iPhone

Touch ID Button not working on my iPhone SE 2020. The phone barely fell less than foot on a carpet floor and suddenly cannot press down the Touch ID button. Tried everything from restarting the phone, cleaning the button area of debris, IOS software updates and resetting the phone but no luck.

iPhone SE (Gen 3)

Posted on Oct 8, 2022 07:22 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2022 07:29 PM

Hello 🤗


if your Touch ID button not work look here If Touch ID isn't working on your iPhone or iPad - Apple Support (CA)


Still not working?


If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


  • You can't turn on Touch ID
  • Touch ID is dimmed or grayed out


1 reply
Question marked as Top-ranking reply

Oct 8, 2022 07:29 PM in response to hena119

Hello 🤗


if your Touch ID button not work look here If Touch ID isn't working on your iPhone or iPad - Apple Support (CA)


Still not working?


If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


  • You can't turn on Touch ID
  • Touch ID is dimmed or grayed out


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Hardware issue: Touch ID issue notification text iPhone

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