Driving me crazy, almost every time I leave my Mac go to sleep for more than an hour it restarts, usually when I've closed the lid. Been happening since I bought it 4 months ago.
Hoping someone can decipher the error log to diagnose what's going on. Set up a test account and doesn't happen so often but still restarts from time to time.
Help!
Thanks
MacBook Pro 14″, macOS 12.6
Thanks for the reply.
The issue seems to happen less in safe mode and the new test user I created which leads me to believe it's software related. All updates have been installed, Disk Util says all OK, the only peripheral is a Wacom tablet that is used regularly.
Is there something from the error log that might narrow down the search? I'm having trouble deciphering it.
Thank you.
Thanks for the reply.
The issue seems to happen less in safe mode and the new test user I created which leads me to believe it's software related. All updates have been installed, Disk Util says all OK, the only peripheral is a Wacom tablet that is used regularly.
Is there something from the error log that might narrow down the search? I'm having trouble deciphering it.
Thank you.
Hey there ndawg121,
The link above your post has the next steps as it describes your issue, along with the step to contact Apple Support if the issue remains after trying the other steps: If your Mac restarted because of a problem
Cheers.
When your MacBook keeps restarting again and again, there might be some serious issues that you need to fix immediately. The issues can be related to Hardware or Software.
To fix hardware related issues:
1. Check the peripheral devices connected to your Mac
2. Check the internal RAM or any 3rd party hardware on your Mac
To fix software related issues:
1. Check for pending updates
2. Boot Mac in safe mode
3. Reset PRAM/NVRAM/SMC
4. Repair Mac drive using Disk utility
5. Clean your disk
6. Reinstall MacOS
Hope this will help!
Thanks Bruno,
I've been through the next steps and been in touch with support multiple times but to no avail. My hope was that someone may be able to decipher from the shutdown error log exactly what was going on?
Cheers
M1 MacBook Pro restarts every time on sleep
