Mac OS 12.6 photo app slideshow stuck

the photo app is stuck on the first picture when using slideshow

Posted on Oct 8, 2022 12:34 PM

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4 replies

Oct 10, 2022 08:31 AM in response to eran g

Hey eran g,


Thanks for the update. One thing you can do to try and isolate the issue is to boot using safe mode.


Start up your Mac in safe mode - Apple Support


How to use safe mode on your Mac - Apple Support


"If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.


If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.


If updating your software doesn't help, try any of these solutions:

  • Test your login items.
  • To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
  • Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
  • Reinstall macOS.

If you still need help, please contact Apple Support."


Please don't hesitate to let us know if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

Oct 10, 2022 07:11 AM in response to eran g

Hey there eran g,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


If your Photo app is not working as expected, the actions here may help resolve the issue:


If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


Quit and reopen the app
Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.
 
Restart your Mac
Restart your Mac. Then check to see if the problem with the app is fixed.
 
Check for updates
To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.


Keep us posted.


Have a great day!


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Mac OS 12.6 photo app slideshow stuck

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