Memories video freezes

Apple creates a slideshow but it freezes in the middle. When I try to export the memory video, it says “processing” and gets stuck. How can I get the slideshow video to stop freezing?

iPhone 11 Pro

Posted on Oct 7, 2022 06:57 PM

Reply
5 replies

Oct 10, 2022 03:03 PM in response to Madra

Madra Said:

Photo Memories Staff[…]This is a frequent problem in the last several days. I do use WiFi but that is not the problem. It appears to be a software issue.

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Reporting an iPadOS Bug to Apple:

Just mention about this pertaining to a bug in the Comments pane. So, proceed with the following.

  1. Go Here: Feedback - iPad - Apple
  2. Select: "Bug Report" for "Feedback Type"
  3. Comment: that you think this is a software bug and why. Include the URL of this thread.
  4. Proceed form there as necessary

Oct 10, 2022 09:24 AM in response to Madra

Photo Memories Stall

Memories fail/stall several seconds into the video. I retry but problem frequently reoccurs. I close down/turn off my iPad and retry and this usually fixes the problem. This is a frequent problem in the last several days. I do use WiFi but that is not the problem. It appears to be a software issue.

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Memories video freezes

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