Account balance

Hi, I want to change my region from The America to Canada so, I need to spend my account balance.

I cant do it by myself, because, It is less than 1 dollar.

please make my account balance zero and change my region to canada.

Thanks for your help.

iPhone 13 Pro Max, iOS 16

Posted on Oct 7, 2022 06:30 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2022 12:12 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


3 replies
Question marked as Top-ranking reply

Oct 8, 2022 12:12 PM in response to Roozbeh1374

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


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Account balance

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