Why my calls go on hold by itself when iPhone is connected to apple carplay? I have 14 pro but it was doing with the 12 pro also. It does it every so often while I am talking and I have to manually remove it from hold.
iPhone 14 Pro
Hello eloisa277,
Welcome to Apple Support Communities!
If we understand your post correctly, your calls go on hold by themself the you're connected to CarPlay. We'd like to help!
Let's try the steps below for help with CarPlay.
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:
Check your connection to your CarPlay stereo:
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
Restart your iPhone and your car.
Make sure that Siri is on.
If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
We also recommend checking to see if there is a firmware update for the stereo. You can find this information in your car's manual.
Thank you for using Apple Support Communities.
Take care!
Hello eloisa277,
Welcome to Apple Support Communities!
If we understand your post correctly, your calls go on hold by themself the you're connected to CarPlay. We'd like to help!
Let's try the steps below for help with CarPlay.
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:
Check your connection to your CarPlay stereo:
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
Restart your iPhone and your car.
Make sure that Siri is on.
If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
We also recommend checking to see if there is a firmware update for the stereo. You can find this information in your car's manual.
Thank you for using Apple Support Communities.
Take care!
iPhone calls go on hold by itself
