NOTES has stopped opening and quit unexpectedly
Several automatic reports have gone to Apple but so far no change received. iMac is running Monterey 12.6
iMac 27″ 5K, macOS 12.6
Several automatic reports have gone to Apple but so far no change received. iMac is running Monterey 12.6
iMac 27″ 5K, macOS 12.6
With the Application Closed >> Hold SHIFT key and Launch the Application from Applications folder
This is a Safe Launch of the Application
Still issues -->>
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
Still issues -->>
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.
I carried through all the steps you suggested. In the dummy account NOTES opened normally but I did not attempt to load the notes in my main/admin account. I rebooted my main account and again NOTES did not open and QUIT UNEXPECTEDLY. The crash report reported to Apple automatically. (They must be getting sick of these reports as mine has been reported many times now). I have spent quite a bit of time on this now and thank you warmly for your help. The crash reports will tell Apple what the problem is and I hope in good time they will issue a patch? I can access my notes on my iPad iPhone and Macbook Air and so can refer to them. Seems to me the culprit for the NOTES crashing is a Monterey issue?
Q - " I carried through all the steps you suggested. In the dummy account NOTES opened normally "
A - From my experience, this looks like something in your main User Account is playing up and is the root cause of this issue.
A - Understand, we are all working Remotely from all around the world.
Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.
The next best thing for us to having a semi - actual On-Hand experience with this computer is to follow the steps below
Download the Application Etrecheck directly from the Developer.
The application is free or paid from added features.
It will take a Snap Shot - both the hardware and software.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<<
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
NOTES has stopped opening and quit unexpectedly