This is not a question, it is transferring an important problem in "Pages App"

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Level 1

8 points

This is not a question, it is transferring an important problem in "Pages App"

In my new iMac 24” 2021, in all “pages files” when I clicked on a point, the cursor didn’t stay there, it moved to other pages.

More than 6 hours over the past few days, I talked to and followed the instructions of different Apple support representatives while screen-sharing with them. No solution found.

Finally the Apple senior advisor called Matt found the cause of the problem today. Here is the cause :

In the “Accessibility App.” , the option of [full keyboard access] was active.

As soon as I deactivated it, the issue resolved. Thanks to Matt again.

Posted on Oct 4, 2022 10:54 PM

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Answer 1

Tom Gewecke

Level 10

121,648 points

Oct 5, 2022 05:11 AM in response to Mansoor K.

Mansoor K. wrote:

In the “Accessibility App.” , the option of [full keyboard access] was active.

As soon as I deactivated it, the issue resolved. Thanks to Matt again.

It's unfortunate it took so long. Full Keyboard Access being on by mistake has been identified as causing similar problems (in particular the disabling of the space bar) in various apps quite often in these forums.

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Answer 2

Mansoor K. Author

Level 1

8 points

Oct 5, 2022 01:20 PM in response to Tom Gewecke

Hi Tom,

Thanks for reminding me that : activation of "Full Keyboard Access" in the Accessibility Application also had caused a very strange behaviour of the space bar including disabling it as well as making the cursor uncontrolable.

I wonder why Apple is not aware of this and why the advisors can not help customers. Thanks again to Matt who found it.

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This is not a question, it is transferring an important problem in "Pages App"

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