AirPods charging case issue

AirPods lose battery while being inside of case and connect while being Inside of case. why is this happening and how can I prevent my AirPods from losing charge while being inside of the case.

iPhone 13, iOS 15

Posted on Oct 4, 2022 10:08 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2022 05:00 AM

faustino241 Said:

"AirPods charging case issue: AirPods lose battery while being inside of case and connect while being Inside of case. why is this happening and how can I prevent my AirPods from losing charge while being inside of the case."

-------


Troubleshooting AirPods Power Draining:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
1 reply
Question marked as Top-ranking reply

Oct 5, 2022 05:00 AM in response to faustino241

faustino241 Said:

"AirPods charging case issue: AirPods lose battery while being inside of case and connect while being Inside of case. why is this happening and how can I prevent my AirPods from losing charge while being inside of the case."

-------


Troubleshooting AirPods Power Draining:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods charging case issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.