Playing Videos in landscape mode
After upgrading iphone 13 pro to ios 16 videos cannot be seen in landscape mode, while photos have no issues, can anyone help to solve this problem?
iPhone 13 Pro, iOS 16
User profile for user:
genieen16
User level:
Community Specialist
Hello SNASSAR,
We can understand wanting to play videos while in landscape mode on the iPhone.
You said you are on iOS 16. The latest version of iOS is 16.0.2. If you are not using that version of iOS software we recommend that you complete a backup of your iPhone 13 Pro and then update the software. The update process can frequently address unexpected software behavior. Here's a guide to help with updating the iOS: Update your iPhone or iPad - Apple Support.
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. Choose the software update that you want to install. You can choose to stay on iOS or iPadOS 15 and still get important security updates. Or you can choose the option to upgrade to iOS or iPadOS 16.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
Does the problem happen in a specific app when you watch video? If so, make sure your apps are up-to-date. You can do so by opening the App Store and completing any available updates from there.
Also, Restart your iPhone - Apple Support. We know this sounds like a simple step, but sometimes a fresh restart can correct unusual behavior that pops up.
If the issue remains after following these steps, you may want to reach out to Apple directly. You can reach out to the support number that is most local to your region. Find that number here: Contact Apple for support and service - Apple Support. They can look deeper into the issue with you, and offer further support.
Kind regards!
