Iphone backup 2x the size of the Iphone Storage

Hello,


I am trying to backup my Iphone XR (128GB) to Itunes on my Windows PC. My windows drive is 500GB, and has 300GB of space, when i try backup my Iphone XR so i can restore to my new Iphone 14 it basically runs out of space. The backup is over 200GB and fills up my drive, i have no other Iphone backups. I have done this process many times, this is the first time I have backed up an IPhone using Itunes and the backup by 3 times the size of the IPhone storage. Is the Iphone storage corrupted, why is the backup so large.


Thanks,


Paul

Posted on Oct 4, 2022 11:40 AM

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1 reply

Oct 6, 2022 08:37 AM in response to pbubu13

Hi pbubu13,


Welcome to Apple Support Communities. We understand that you're having an issue with backing up your iPhone. We'd like to help.


When you get this error message, it's possible that the steps here can help you get it resolved:


If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support

Try again after each step 

1. Make sure your Mac or PC is up-to-date. If you're using iTunes, make sure that you have the latest version of iTunes.

2. Connect your device to your computer with a USB cable, and locate your device on your computer. If your device doesn't appear in Finder or iTunes, learn what to do. If you forgot your passcode or your device is disabled, learn what to do

3. Restart all your devices.

4. If you use a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software.

5. If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.

6. If you see an alert that says an error occurred, your backup is corrupt or incompatible, or there's not enough disk space, find your error message below to learn what to do next.

7. Contact Apple Support.

Let us know how that goes.


Cheers!

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Iphone backup 2x the size of the Iphone Storage

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