My Apple 4K silver remote with microphone and plug in to charge stopped working and just randomly changing channels and nothing happened to it. Can you replace it as a defective remote
Remote just doing whatever it wants
Apple TV 4K, tvOS 16
Question marked as
Contact Apple for accessories that are likely defective. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
But first try to restart the remote, as a reset to try to get it working, as detailed on: If your Apple TV remote isn't working - Apple Support