Hearing aids and new apple watch does not pair

My apple watch series 7 paired to my hearing aids very well with my Iphone XR. I could here the telephone calls clearly. However I upgraded to 1phone 14 and apple watch 8. My series 8 watch receives the calls but I cannot hear the caller through my hearing aids. I tried to unpair my watch from the phone and re paired them. Still not working. Any suggestions would help.

Apple Watch Series 8, watchOS 9

Posted on Oct 2, 2022 12:55 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 08:42 AM

Your hearing aids are MFi, Made For iPhone or iDEVICE. The Apple Watch is not an iDEVICE but should pair bluetooth to your iPhone. When a call comes to your iPhone your Apple Watch also can receive or notify you of the call but if you answer the incoming call with the Apple Watch the sound of the call is not routed to your hearing aids but the Apple Watch speaker. There has been updates to both iPhone and Apple Watch in the past few days. If you have updated and are still having issues try calling an Apple Accessibility Support Specialist at the following link to see if they can help:

How to contact Apple for accessibility support - Apple Support

Also check with Earlens Support to see if there is a feature that allows the Apple Watch to pair directly with your hearing aids for iPhone calls.

4 replies
Question marked as Top-ranking reply

Oct 12, 2022 08:42 AM in response to Icanhearyounow

Your hearing aids are MFi, Made For iPhone or iDEVICE. The Apple Watch is not an iDEVICE but should pair bluetooth to your iPhone. When a call comes to your iPhone your Apple Watch also can receive or notify you of the call but if you answer the incoming call with the Apple Watch the sound of the call is not routed to your hearing aids but the Apple Watch speaker. There has been updates to both iPhone and Apple Watch in the past few days. If you have updated and are still having issues try calling an Apple Accessibility Support Specialist at the following link to see if they can help:

How to contact Apple for accessibility support - Apple Support

Also check with Earlens Support to see if there is a feature that allows the Apple Watch to pair directly with your hearing aids for iPhone calls.

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Hearing aids and new apple watch does not pair

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