problems with changing region in Apstore

Hello! The reason I want to remove my store credit is because i moved to another country and i want i change the country off my Apple Id

Posted on Oct 2, 2022 11:37 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2022 02:38 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


2 replies
Question marked as Top-ranking reply

Oct 2, 2022 02:38 PM in response to ZXCman1975

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


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problems with changing region in Apstore

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