Unable to log-in....

Good afternoon. I am unable to log in on my Mac. I restarted, shut down.... and when I enter the password, the reset option does not come up, nor does the question mark. How can I get into my computer and or change the password? Help! Thank you, Andrea

MacBook Pro 13″, macOS 11.3

Posted on Oct 1, 2022 11:41 AM

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1 reply

WheelieNick

Level 8

45,777 points

Oct 1, 2022 2:54 PM in response to LitzMoore

https://support.apple.com/en-us/HT202860

see this link and follow the instructions provided

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Unable to log-in....

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