Subscription charge

Why am i getting charged for a subscription i cancelled and deleted the app. I am no longer able to download any other apps or purchase anything on my itunes account. I am not going to pay for a subscription i’m not using. i’m getting charged $63.59

iPhone XR, iOS 16

Posted on Sep 30, 2022 07:04 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2022 07:23 PM

If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.




Need more help?

1 reply
Question marked as Top-ranking reply

Sep 30, 2022 07:23 PM in response to rebekahleng

If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.




Need more help?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Subscription charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.