Mac mail says I have an unread email in the Unread smart mailbox, but I don't.

No mailbox shows a count of unread mail except "Unread" which remains stubbornly on 1.

I've rebuilt the smart mailbox for Unread and my All inBoxes.





Mac mini, macOS 12.6

Posted on Sep 29, 2022 06:15 PM

Reply
2 replies

Oct 1, 2022 03:59 PM in response to Tom Goldberg

Hello and welcome to Apple Support Communities, Tom!


We understand you're seeing a 1 for unread emails in a Smart Mailbox. We'd be happy to provide information to help you address this.


Check to see if this continues in safe mode: How to use safe mode on your Mac - Apple Support Safe mode will help us rule out whether this is specific to your user account. This can help us determine if login items, or software installed on your user account may be contributing to the behavior.


There are additional steps included in the article that you can take, depending on whether or not it still occurs in safe mode.


Let us know the results.

Have a great day!

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Mac mail says I have an unread email in the Unread smart mailbox, but I don't.

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