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Hello CrissJ,

Welcome to Apple Support Communities. 

We’d like to have you do some isolation troubleshooting steps. This will help us to isolate the cause. Please use the steps as listed here: How to use safe mode on your Mac - Apple Support

We also recommend that you complete the steps as listed here for a new user account: Set up users, guests, and groups on Mac - Apple Support

• On your Mac, choose Apple menu  > System Preferences, then click Users & Groups .

If the lock at the bottom left is locked , click it to unlock the preference pane.

• Click the Add button  below the list of users.
• Click the New Account pop-up menu, then choose a type of user.
• Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
• Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
• Click Create User.
• Depending on the type of user you create, you can also do any of the following:
  • For an administrator, select “Allow user to administer this computer.”
  • For an administrator, select “Allow user to reset a password using Apple ID.”
  • Use Sharing preferences to specify whether the user can share your files and share your screen.

For information about Apple’s privacy policy, see the Apple Privacy Policy website.

Let us know if you have further questions.

Take care.