Apple Watch Ultra will not charge past 37%

Received new watch ultra on launch day and has never charged past 37%. Is this common not to fully charge?

Posted on Sep 29, 2022 09:10 AM

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2 replies

Oct 3, 2022 10:28 AM in response to bjack99

Have you tried resetting the watch and that helps sometimes;

  • Depress and hold the crown and side button until the Apple logo appears. Nothing is lost

Next would be to unpair the watch and re setup the watch. Sometimes setting up as new works better than restoring from backup

Last would be to contact Apple:

Contact - Official Apple Support


My Ultra has charged to 100% each time I have charged it.

Oct 1, 2022 10:04 AM in response to bjack99

Hello bjack99,


Congrats on your new Apple Watch! With this model there are some new charging features that might be limiting how your device is charging. There is Optimized Battery Charging and Optimized Charge Limit. Take a look at the article below for full details.


About Optimized Battery Charging on your Apple Watch - Apple Support


Here's a bit of information regarding the Optimized Charge Limit:


Optimized Charge Limit on Apple Watch Ultra

Apple Watch Ultra offers more battery charge optimization with Optimized Charge Limit. This feature learns from your daily usage to determine when to charge to an optimized limit and when to allow a full charge. Optimized Charge Limit is on by default when you set up your Apple Watch Ultra.

 
With Optimized Charge Limit active, an open charge ring appears when you connect your Apple Watch Ultra to its charger. If you want to charge your watch beyond the optimized limit, follow these steps:

1. Make sure that your Apple Watch Ultra is connected to its charger.
2. Tap your watch to show the charging screen, then tap the circle with the green or yellow charging icon .
3. Tap Charge to Full Now.

If you want to turn off Optimized Charge Limit:

1. Open the Settings app on your watch.
2. Scroll down, then tap Battery.
3. Tap Battery Health.
4. Turn off Optimized Charge Limit.
5. Choose Turn Off Until Tomorrow or Turn Off.

Optimized Charge Limit changes dynamically depending on how you use your Apple Watch Ultra. Based on your usage patterns, your watch might charge to 100% on some days, and less on others.


Hope you find this information helpful!

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Apple Watch Ultra will not charge past 37%

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