iphone 14 pro max does not charge

I cannot turn on my iPhone 14 max, even with new charger.

iPhone 14 Pro Max, iOS 16

Posted on Sep 29, 2022 09:04 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2022 10:02 AM

Hey brujeria7x,


It looks like you're coming from the following article about charging your iPhone. Those would be the best steps to take.: If your iPhone or iPod touch won't charge - Apple Support


"f your device charges slowly or won’t charge

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Lightning to USB and a USB-C wall adapter

  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

  5. Image of the charging port.
  6. Let your device charge for a half hour.
  7. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support."


If that doesn't help, we'd suggest reviewing the information in this article as it provides steps to take for issues powering on your iPhone.: If your iPhone won't turn on or is frozen - Apple Support


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
  5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  6. If your phone still doesn't turn on, contact Apple Support."


Thanks!





1 reply
Question marked as Top-ranking reply

Oct 1, 2022 10:02 AM in response to brujeria7x

Hey brujeria7x,


It looks like you're coming from the following article about charging your iPhone. Those would be the best steps to take.: If your iPhone or iPod touch won't charge - Apple Support


"f your device charges slowly or won’t charge

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Lightning to USB and a USB-C wall adapter

  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

  5. Image of the charging port.
  6. Let your device charge for a half hour.
  7. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support."


If that doesn't help, we'd suggest reviewing the information in this article as it provides steps to take for issues powering on your iPhone.: If your iPhone won't turn on or is frozen - Apple Support


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
  5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  6. If your phone still doesn't turn on, contact Apple Support."


Thanks!





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iphone 14 pro max does not charge

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