Unlock macbook with Apple Watch still not working

Tried all of the options in this discussion: Unlock with Apple Watch not working after… - Apple Community (and a lot more) but none worked. Latest Monterey (12.6) on M1 Macbook Air, latest watchOS (9.0 20R361) on Watch SE 2022.


Error remains: "Your Mac was unable to communicate with your Apple Watch. Make sure your Apple Watch is unlocked and on wrist, and your iPhone is unlocked."


Any new solutions out there?

Posted on Sep 29, 2022 01:16 AM

Reply
2 replies

Sep 30, 2022 04:09 PM in response to josfaber

Hi, josfaber.


You'll need to make sure everything is set up properly as described in this article: Unlock your Mac with Apple Watch - Apple Support


"Turn on Auto Unlock

  1. Make sure that your devices are set up as follows:
    • Your Mac has Wi-Fi and Bluetooth turned on.
    • Your Mac and Apple Watch are signed in to iCloud with the same Apple ID, and your Apple ID is using two-factor authentication.
    • Your Apple Watch is using a passcode.
  1. Choose Apple menu > System Preferences.
  2. Click Security & Privacy, then click General.
  3. Select “Use Apple Watch to unlock apps and your Mac.”
  4. If you have more than one Apple Watch, select the watches you want to use to unlock your apps and Mac.

If you don’t have two-factor authentication turned on for your Apple ID, follow the onscreen instructions, then try selecting the checkbox again. See the Apple Support article Two-factor authentication for Apple ID."



Aside from that, check to see if you have any sort of security software on your Mac that could potentially be blocking the connection.


If not, you may need to reach out to Apple directly to help you out with this: Get Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unlock macbook with Apple Watch still not working

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