hi, this is Leo, and everytime I connect my iPhone to my MacBook after updating to iOS 16 it asks me to download a software, when I click install it says it couldn't be downloaded or something. Everytime I look it up it says that my MacBook needs to be up to date, and iTunes too, well my MacBook is up to date, it always is. But I don't even know how to download iTunes Store on my MacBook, I don't even know if it's referring to iTunes Store.
MacBook Air 13″, macOS 12.6
What is the exact model of the laptop and version of macOS being used? You can get this information by clicking the Apple menu and selecting "About This Mac".
Try booting into Safe Mode which will prevent third party apps from launching automatically at boot & login. Maybe some third party software is interfering with the normal operation of macOS.
Glad it worked.
Since Safe Mode worked, it most likely means you have some third party software installed which is interfering with the normal operation of macOS. The typical culprits are anti-virus apps, cleaning apps, and third party security software. If you have any of these type of apps installed, then I highly recommend you uninstall them by following the developer's instructions since these types of apps are not needed on a Mac, plus they usually cause more problems than they solve and they impact system performance.
Effective defenses against malware and other threats - Apple Community
MacBook Air m1 macOS 12.6
Thanks for the tip, i'm gonna try it!!
It worked, thank you so much!!
Software
