You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am unable to upgrade from Big Sur to Monterey. When it goes to "Software Update" it just sits and spins while it is searching for an update. Is there any way around this? I do have my machine fully backed up.
iMac 27″, macOS 11.6
I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation so try the following:
#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.
NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: If you have a wireless keyboard with rechargeable batteries you should connect it with its charging cable to assure a boot into Safe Mode or the Recovery volume.
#2 - go to the System/Software Update preference pane and begin the download.
#3 - run the installer from the Safe Mode.
I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation so try the following:
#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.
NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: If you have a wireless keyboard with rechargeable batteries you should connect it with its charging cable to assure a boot into Safe Mode or the Recovery volume.
#2 - go to the System/Software Update preference pane and begin the download.
#3 - run the installer from the Safe Mode.
You normally have to go to the App Store to get a new upgrade.
I think it is available for a short time in Software Update right after release, but otherwise it is not an update.
How to upgrade to macOS Monterey - Apple Support
Big Sur OS to Monterey OS
