i forgot the password to my G-drive hardware, so I am unable to restore my information. Is there a way I can create a new password? Or how can I access my G-Drive?

Hey Angeleen4,

From what we understand, the password has been forgotten for an external hard drive. Is this a Time Machine backup? If so, this article provides information: About the Time Machine backup password on Mac.

If you're experiencing a different issue, providing more information may get you more answers.

Take care.

If this is about the SanDisk Professional G-Drive with a device password, then the only option for a forgotten password is to erase the drive and start over. It wouldn’t be much of security if the password could be circumvented, right?