Apple music not working for family member.

i joined my family sharing and still can not access apple music. My brother joined it also and he has access to apple music. Why is it not working for me ? I am signed in with the same apple id on itunes, icloud, apple music and i am on ios 15.6.1.

iPhone 12 mini

Posted on Sep 26, 2022 09:32 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2022 10:03 AM

Hey there saleem217,


Let's rule out some possible causes to why you're not able to use Apple Music, along with better understanding what's happening:


  1. You mentioned not being able to use Apple Music after joining a Family Sharing group, but what exactly occurs when you try? The more details, the better.
  2. Does the family organizer have an Apple Music family subscription? Here's a link with more details: Get an Apple Music family subscription
  3. We see you're using an iPhone 12 mini, and the latest for it would be iOS 16.0.2. Since you have iOS 15.6.1, you have an outdated version. Here's a link that'll show how to first back up, then Update your iPhone or iPad.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 28, 2022 10:03 AM in response to saleem217

Hey there saleem217,


Let's rule out some possible causes to why you're not able to use Apple Music, along with better understanding what's happening:


  1. You mentioned not being able to use Apple Music after joining a Family Sharing group, but what exactly occurs when you try? The more details, the better.
  2. Does the family organizer have an Apple Music family subscription? Here's a link with more details: Get an Apple Music family subscription
  3. We see you're using an iPhone 12 mini, and the latest for it would be iOS 16.0.2. Since you have iOS 15.6.1, you have an outdated version. Here's a link that'll show how to first back up, then Update your iPhone or iPad.


Cheers!

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Apple music not working for family member.

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