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I get Not Delivered message when I try to send a message to a non iPhone user. I checked and the SMS option is turned on. Any ideas?

I get “Not Delivered” when i try to send a message to a non IPhone user. The SMS option is turned on. Any ideas?

iPhone 11 Pro, iOS 15

Posted on Sep 26, 2022 8:36 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2022 8:38 AM

There's no way to turn SMS on or off from the iPhone. The setting you referenced only means that, if an iMessage fails, the phone will try to resend it as an SMS.


To get SMS working, you're going to need to contact your carrier.


If you can't send or receive messages on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 26, 2022 8:38 AM in response to LisaAppleQuestions

There's no way to turn SMS on or off from the iPhone. The setting you referenced only means that, if an iMessage fails, the phone will try to resend it as an SMS.


To get SMS working, you're going to need to contact your carrier.


If you can't send or receive messages on your iPhone or iPad - Apple Support

I get Not Delivered message when I try to send a message to a non iPhone user. I checked and the SMS option is turned on. Any ideas?

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