Прошивки ios 16, ios 16.0.2

Hello Stas_777,

Thanks for following up with us. While the following support article is for help if you can't hear any sound or hear distorted sound from your iPhone, , the troubleshooting suggestions in the section below may also apply to what you're experiencing: 

If you want to try some more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you may still need to contact Apple Support to discuss service options.

1-Remove all screen protectors, films or cases from your device. 

2-Check the opening of the speaker to see if it's blocked or dirty. On iPhone only, make sure the receiver isn't blocked or dirty. 

3-If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure the brush is clean and dry.

4-Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you can't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker may need to be serviced.

5-If you can hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear anything, or you hear static or crackling, then your network or reception could be the issue. Try calling again later or from a different location.

If you can't hear any sound or hear distorted sound from your iPhone, iPad or iPod touch speaker – Apple Support (UK)

If that didn't help, please contact Apple Support using the number for you country as described here: Contact Apple for support and service - Apple Support

We hope this information is useful. Kind regards.

Hi Stas_777,

Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

Hey Stas_777,

Thanks for the English translation, we appreciate it.

It does seem that Bluetooth may be a factor here. In order to isolate, are you able to test with a pair of the wired EarBuds, or other plug-in headset?

We'd then advise to contact Apple Support, and let them know what's happening. If you're able to isolate to Bluetooth or just iOS 16, let them know.

Apple Support

Take care!

Stas_777,

Based on the troubleshooting that has been completed up to this point, your best bet will be to Get Support directly from Apple from here on out. You can use the link here to get started.

Regards.

We appreciate the update, Stas_777.

In that case, we'd recommend reaching out to Apple directly for additional troubleshooting using the link that we previously provided for the country closest to you.

Have a lovely week!

This is a user to user forum, Apple isn't here, we are just iPhone owners like you. No one here can solve your problem, you need to contact Apple and have them fix it.

Your refusal to do so is your hindrance.

And what did Apple Support say when you contacted them as instructed?