software update in system preferences just spins and doesn't find update

Running macOS Big Sur 11.6.7 and when I check for software update in System Preferences, the gizmo in front of "checking for updates..." spins and spins and never finds anything.

iMac

Posted on Sep 25, 2022 6:33 PM

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2 replies

dialabrain

Level 10

133,793 points

Sep 25, 2022 8:00 PM in response to OdeIa

Try again while in Safe Mode.

How to use safe mode on your Mac - Apple Support

Sep 26, 2022 7:57 AM in response to OdeIa

In addition to what dialabrain said: any "antivirus" or "cleaners" on this mac? They could be causing the update to fail.

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software update in system preferences just spins and doesn't find update

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