FaceTime Dropping Wi-Fi

Hi Ben,

Since the issue is happening on more than one network, and if you've tested after resetting the network settings, then reach out to Apple Support directly for assistance with the unexpected behavior.

You can use either of the following links below to reach out to Apple Support:

• Apple Support
• Contact Apple for support and service - Apple Support

Kind regards.

Hi ben_kearney,

Welcome to Apple Support Communities. We understand that you're having an issue with Wi-Fi staying connected when using FaceTime. We'd like to help.

Does this happen on only one Wi-Fi network or more than one? Have you completed any of these steps? They could be helpful in adjusting your connection settings: If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

Let us now how that goes and we'll continue from there.