cant use you apple id on this device

I'm trying to restore an older ipad. But went I try to log in it says I can not use my Apple ID on this device. It says it can only be used on devices running iOS 15.0 or later.

iPad Air Wi-Fi

Posted on Sep 25, 2022 02:27 PM

Reply
1 reply

Sep 27, 2022 10:15 AM in response to nvollman

Hi nvollman,


Thank you for using Apple Support Communities.


Do you happen to have iCloud+ on your Apple ID? Per the article here: System requirements for iCloud - Apple Support an iCloud+ subscription requires iOS 15 or later as a minimum:


"iCloud+

iCloud+ is available on iPhone, iPad, or iPod touch, Mac, PC, and web browsers.

  • iOS 15 or iPadOS 15
  • macOS Monterey"


If this isn't the case, contact Apple Support to look further into this with you.


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cant use you apple id on this device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.