Family Sharing photo issue

Why didn't a family album get created in photos when we signed up for family sharing? My family was using the same Apple ID and finally decided to try the family sharing and get our own apple IDs. Once we did that all of our photos were taken off the other family members devices and the "family" album was never created like it was supposed to. How do we fix this? It also isn't allowing us to share a calendar. Help!!!

iPhone 14 Pro

Posted on Sep 24, 2022 02:24 PM

Reply
3 replies

Sep 24, 2022 02:43 PM in response to Sheppard1027

Read How to share albums in Photos on your iPhone, iPad, and Mac - Apple Support about about how to share photos. Apple used to say on its Family Sharing page that a shared folder was automatically created when you start Family Sharing. I don't know if that still happens and Apple simply removed that information from that page, or if you now have to intentionally follow the instruction in the link I provided.


Sep 25, 2022 05:39 AM in response to Sheppard1027

It's odd they were removed from the other devices. You must have told it to do that. I once set up an iPhone that had belonged to another person and a family member asked me to keep the photos until she was sure she had the deceased person's photos on her phone. When setting with my ID the iPhone asked me if I wanted to delete the photos associated with the other Apple ID. I said no and they stayed on my phone until I manually deleted them.


If it's just a matter of syncing photos then put them in a computer account for each user and sync the photos that way.


Sync your photos manually using the Finder - Apple Support


Sep 24, 2022 03:08 PM in response to Limnos

Thank you for your response. It still states that it creates the shared folder which is why I did it. We have literally 30k photos. Creating a shared folder through the steps you provided will take forever to transfer all photos. Plus it only allows 5k. I tried this already when I couldn't figure out the family shared folder. Everything Apple has online made it sound like we could still easily share photos. Super disappointed

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Family Sharing photo issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.