Studio Display Microphone Cuts Out Periodically with Windows PC

Question

Studio Display Microphone Cuts Out Periodically with Windows PC

I have a new Apple Studio Display. When I hook it up to my Mac Mini, there are no issues.

However, when I hook the Studio Display up to a PC laptop that is running Windows 10 Enterprise via a Thunderbolt port, the microphone audio will invariably cut out at some point while using Microsoft Teams. Switching to the laptop microphone and then back to the Studio Display microphone in the Teams setting window will reactivate the Studio Display microphone, for a while.

Is there a solution to this? Is Apple aware? I've seen others are having this same issue.

Thanks.

Studio Display

Posted on Sep 23, 2022 07:20 AM

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Answer 1

Top-ranking reply

SimonPickard

Level 1

19 points

Nov 27, 2022 09:15 PM in response to Robert Alexander5

I've had the Studio Display running off the PC laptop for weeks at a time and have this issue on teams video calls.

I don't think it's to do with swapping back and forth between PC and Mac.

I wish it would get fixed though as it's driving me crazy.

Regards,

Simon

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Answer 2

Oct 9, 2022 10:38 PM in response to Robert Alexander5

Hi,

I'm also having the exact same issue in MS Teams on Windows.

Any ideas anyone? Could this be a cable issue?

Thanks,

Simon

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Answer 3

Oct 14, 2022 02:59 AM in response to SimonPickard

I read in another post that the monitor has its own operating system and benefits from an occasional reset like an iPhone. To do this requires unplugging the monitor since there is no on/off switch. I tried this and it did seem to work for a day, but then the mic issues started again.

Here's a question, I switch my monitor between my work PC laptop and my Mac each day, do you? I wonder if that is what causes the issue. I'm not unplugging the thing everyday, plus I have to plug it into my Mac to get the correct brightness settings before switching to the PC or else its like looking at the Sun.

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Studio Display Microphone Cuts Out Periodically with Windows PC

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