Homekit Automations not triggering

Hello,


I have installed several HomeKit devices and they are working perfectly, except when it comes to automations. They work when testing but not when programmed for a specific time. They are just not triggered.


As a hub I am using an Apple TV.


Things I've tried already:


  • Deleting and creating again all automations
  • Restarting all devices (homekit devices, Apple TV, router)
  • Logging out and in to iCloud on the Apple TV
  • Clean reset and new installation of all HomeKit devices


All my apple devices are using last os versions and the other devices its last firmware.


I am going crazy with this. :D Does anyone here have any other ideas?


Thanks in advance <3

Posted on Sep 23, 2022 12:37 AM

Reply
1 reply

Sep 26, 2022 07:01 AM in response to CarlosPC

Hello CarlosPC,


HomeKit and Automations are great features and you've completed some great troubleshooting steps thus far. There are additional steps that can be helpful in resolving this issue. Have you verified that two-factor authentication is enabled for your Apple ID? If not, make sure two-factor authentication is enable using the steps listed below on an iOS device as this can help with resolving this issue.


  1. "Go to Settings > [your name] > Password & Security. 
  2. Tap Turn On Two-Factor Authentication.
  3. Tap Continue.
  4. Enter the phone number where you want to receive verification codes when you sign in. You can choose to receive the codes by text message or automated phone call.
  5. Tap Next.
  6. Enter the verification code to verify your phone number and turn on two-factor authentication."


Two-factor authentication for Apple ID


If two-factor authentication is already enabled or the issue continues after enabling two-factor authentication, you'll want to reach out to Apple next. This will allow them to take a closer look in to this issue. You can find their contact details via the link below.


Contact - Official Apple Support


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Homekit Automations not triggering

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.