How do I cancel subscription to a game or games? I went to subscriptions and it’s not there.
How do I unsubscribe to a game or games my kids bought without permission? I went to subscription and it’s not on there.
iPhone 8, iOS 15
User profile for user:
Dustin_R_308
User level:
Community Specialist
Greetings CarterChristopher86,
If the steps included in the related article above your post did not resolved the issue, the next step will be to Contact Apple Support directly for further assistance.
"Can’t find the subscription that you want to cancel?
You can cancel iCloud+ in your iCloud storage settings.
If you aren't trying to cancel iCloud+, find your receipt:
- Search your email for the words "receipt from Apple."
- On the receipt for the subscription, check which Apple ID was used.
- If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
- If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
- If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription."
Take care.