Order is stuck on processing

so i’m currently situated in Malaysia and i preordered my iPhone 14 pro on the 16 of September,, it is now the 21st of September and my order is still on the processing stage. it says that it will be delivered on the 28 (i was just given that date) which is a week away.

I’m wondering how am i going to receive it on the 28 if it is still processing a week prior

Posted on Sep 21, 2022 03:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 03:49 AM

That seems quite normal. It should change status to preparing to ship soon, then to shipped. At that time, Apple will charge your method of payment, and send you an email with an updated arrival date and tracking information.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Order is stuck on processing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.